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How would you apply progressive disclosure to UI copy and tooltips?

Source: nngroup.comintermediate

Tests tiering copy by expertise. Good answers: show plain labels and short tooltips for common tasks; hide advanced settings, risks, and edge-case definitions behind expanders or secondary sheets. Red flag: dumping all help text inline to eliminate clicks.

Tests whether you tier copy by expertise rather than exposing every definition at once. Strong answers describe a primary layer with plain labels and concise tooltips for the common case, then defer advanced settings and edge-case definitions to an expandable section or secondary sheet. They tie this to NN/G findings: visible items signal importance, novices avoid errors by skipping irrelevant options, and experts save time by not scanning rarely used explanations. Red flag: insisting all help text stay visible to minimize clicks.

Read the original → nngroup.com

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How would you apply progressive disclosure to UI copy and tooltips? · Tezvyn