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How do you resolve cross-team friction from local optimizations?

Source: resources.scrumalliance.orgintermediate

Tests your ability to think beyond your team and address systemic, organizational impediments. A good answer involves gathering data, facilitating cross-team communication, and proposing systemic solutions.

This question assesses your ability to move from a team-level Scrum Master to an organizational change agent. It tests if you can diagnose and solve systemic issues that span multiple teams. A strong answer starts with data gathering to quantify the impact. Then, you facilitate communication between the affected teams, possibly through a Scrum of Scrums. Finally, you guide the teams to a shared solution, like defining integration contracts or shared quality gates. A red flag is dictating a solution or escalating to management prematurely.

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How do you resolve cross-team friction from local optimizations? · Tezvyn