How would you diagnose why a new feature isn't being adopted?

This tests your ability to diagnose a flat KPI. A great answer outlines a funnel (awareness, activation, usage) and combines quantitative data with qualitative insights from session replays. A red flag is proposing solutions without a diagnostic plan.
This tests your ability to diagnose a failing metric by creating a structured analytics plan. A strong answer defines a user funnel (Awareness, Activation, Usage), maps metrics to each stage (heatmaps, drop-off rates), and uses both quantitative and qualitative tools like session replays to find the root cause. A common red flag is proposing solutions like 'more marketing' before methodically isolating the actual problem.
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- #analytics
- #product sense
- #metrics
- #data-driven
- #funnels
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