Gemba Walk: Go See Where the Work Happens
A Gemba Walk means leaving your desk to see where value is actually created. It's about observing real work, not reading reports. Managers use it to understand real bottlenecks. The footgun is observing to judge, not to understand and learn.
A Gemba Walk is the practice of going to the “gemba”—the place where value is created—to observe a process and talk with the team. It's management by walking around, not by reading dashboards. It's used to see factory bottlenecks or understand a dev team's workflow. The biggest mistake is turning it into an inspection to find fault; the goal is to observe and learn with respect, not to give immediate orders.
Read the original → Wikipedia: Gemba walk
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